At Cisco CX, our clients are our heroes. We’re honored to work with changemakers, innovators, and trailblazers who’ve partnered with our groups to attain industry-leading and transformational outcomes for his or her companies. We worth the chance to assist our clients embrace their potential.
As we speak, we acknowledge and have fun the accomplishments of our clients within the APJC area by highlighting 5 who’ve been chosen to obtain a 2022 APJC Cisco CX Buyer Hero Award. These awards are offered to CX clients to have fun their tales of innovation and encourage others with their unbelievable successes. These clients have been chosen from over 40 nominations from all through APJC and we’re honored to showcase them right here.
Congratulations to our winners!
APJC Inclusive Future for All Award: College of Melbourne
This award acknowledges a buyer that’s making nice strides in direction of the purpose of an inclusive future for all, with the help of Cisco CX. The College of Melbourne, a premier analysis college in Australia, got down to create a world class linked campus for college students on-line and in particular person after the COVID-19 shutdown, to make the hybrid expertise an enormous success. By collaboration with Cisco CX, they achieved their purpose to be on the slicing fringe of campus infrastructure with Cisco DNA Heart. Now, college students and school are tightly linked from wherever they’re situated– a connection that enriches studying, instructing, and analysis. Hear from Daniel Buttigieg, Director, Enterprise Expertise on the College of Melbourne:
APJC IT Operational Excellence Award: HCL Applied sciences Restricted
This award goes to a buyer that has strengthened and enhanced IT operations, leveraging Cisco CX. HCL Applied sciences Restricted is a multinational info expertise providers and consulting firm with a multi-architecture portfolio from Cisco to help each inside and exterior necessities of its enterprise. In collaboration with Cisco providers, HCL Applied sciences Restricted strengthened safety throughout the community and optimized IT operations. They will now restore providers extra shortly and have accelerated rollouts via automation. They improved their improve success price to 99.5% and software program conformance to 91%. Hear from Ramana SV Govt Vice President and Head World IT at HCL Applied sciences Restricted.
APJC Innovation Award: DENSO CORPORATION
We current the Innovation award to a buyer that’s realizing superb enterprise outcomes via Cisco Success Tracks and CX Cloud. DENSO is a world producer of automotive elements, providing superior automotive applied sciences, methods and merchandise. With CX Cloud, DENSO now has complete visibility into their community units and decreased threat with automated software program improve suggestions. They’ve improved the time for OS upgrades from 6 months to only 5 days. View the DENSO CORPORATION buyer story and listen to Mikito Kidokoro, Director, IT Digital Administration Division settle for the award:
APJC Safety Trailblazer Award: Newgen Software program Applied sciences Restricted
The Safety Trailblazer Award celebrates a buyer that has strengthened its safety posture to proactively shield and defend its IT infrastructure, leveraging Cisco CX. Newgen, the main supplier of a unified digital transformation platform, is a multinational firm with staff in over 40 nations. They wanted to make sure safety of their complicated infrastructure, together with staff working from dwelling. Newgen labored with Cisco CX to de-risk the total lifecycle of the superior cyber menace drawback—gaining deep visibility, context, and management to quickly detect, include, and remediate superior threats if, or when, they evade front-line defenses. Now they will shortly eradicate malware with a number of clicks. Hear extra particulars from Abhay Tiwari, Basic Supervisor, IT:
APJC CX Buyer Hero of the Yr: Kasikorn Enterprise – Expertise Group (KBTG)
This prime award acknowledges a buyer that has undergone a tremendous digital transformation via collaboration with Cisco CX. KBTG, a part of a frontrunner in modern banking, Kasikornbank, set out on a digital transformation journey, which included enhancing their safety operations middle. The venture entailed strengthening cyber safety detection and response, together with menace looking capabilities, to higher reply to new and superior threats. By collaboration with Cisco providers, they’ve constructed a world class SOC. Hear from Chatchawat Asawarakwong, CISO of KBTG:
Celebrating Our Prospects’ Innovation
We created the CX Buyer Hero Awards to acknowledge the unbelievable work our clients are reaching of their industries. We thank our 2022 APJC winners for his or her continued help and partnership with Cisco CX, and we’re trying ahead to seeing what else may be achieved – collectively, as we embrace the potential.
Seeking to study extra in regards to the tales behind our 2022 CX Buyer Heroes? Over the subsequent few months, we will likely be working with our winners to inform their tales in a wide range of alternative ways to showcase their accomplishments. These tales will likely be featured on Cisco’s digital channels and platforms. Keep tuned and comply with @CiscoCX on Twitter for extra CX updates!
Discover our Cisco CX Superheroes As we speak
To learn extra about our buyer hero’s Cisco CX Buyer Tales Look Ebook – a catalog of tales highlighting how Cisco clients are reworking, pioneering, and innovating to drive impression of their organizations and internationally.
See a few of our most up-to-date tales right here:
Generali: Gaining community visibility, decreasing prices, and streamlining case administration for a significant insurance coverage supplier.
OTE Group: Decreasing prices and bettering the shopper expertise via automation.
Choctaw Nation: Serving to to reinforce visibility, achieve insights, and enhance neighborhood providers for a Native American nation.
If you’re all in favour of sharing your personal buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you!
Don’t have a narrative to inform simply but? We might help you construct it, proper alongside together with your community!
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